ENTER YOUR DATA ACCURATELY! AVOID NOT GETTING A CONFIRMATION OF ORDER NOR A REPLY TO YOUR E-MAIL INQUIRY! Enter all personal data, e-mail address, etc., with care! Your inquiry which contains an inaccurate or missing return e-mail address will not receive a response.* If you fail to receive an IMMEDIATE CONFIRMATION after placing an order, check to see that your data was correctly entered. Insufficient funds in your charge account, inaccurate entry of your credit card account number or expiration date, shipping information, quantity of items, or return e-mail address will result in, a) aborted fulfillment of your order, b) failure of your order confirmation, c) failure of a reply to your inquiry. We reply to after hours e-mail inquiries no later than the next work day. *Of course, we are unable to reply to a security filtered or blocked address. If you suspect a system failure and require assistance click here.

See Delivery Policy Advisory. See E-mail Security. See Troubleshooting.

  WATCH FOR LATEST SPECIALS AND UPDATES! Your transactions are subject to the prices, terms and conditions currently posted here, on our host server. However, due to the frequency of updates to our Web pages, we recommend that you update, i.e., refresh, reload your browser cache whenever you return to our Discount Mall in order to ensure that you are viewing the most current data for our specials and updates.

See Refresh Browser. See Troubleshooting.

RUNNING LOW? PLACE YOUR ORDER NOW, RATHER THAN LATER

   LOOKING FOR QUANTITY DISCOUNTS AND-OR CREDIT TERMS? Sorry, we do not offer any additional, special quantity discounts or 30 day extended credit terms! Check around, compare our super low prices! Our prices are already discounted to the maximum for the highest quality products, 24-7, with 365 convenient access and same-day shipping service! What a great value! These same quality brands can be had at lower prices only if you become a qualified distributor, get a warehouse, and buy the stuff in large volume! *EXCEPTION: MassageDepot.com will occasionally offer 'Special Sale', 'While they last' offers. All 'Special Sale', and-or 'While they last' offers are sold as is, no returns, nor exchanges nor refunds!

  SUBSTITUTIONS NOT ALLOWED! Substitution of special discount prices, Factory close-outs and other changes to orders are not allowed once your invoice is in process.

See Returns And Cancellations.

  CATALOGS? CLICK HERE ON THIS BINOCULAR  TO VIEW OUR ONLINE CATALOG! Or just click the binocular link in each store. We DO NOT snail mail catalogs or samples. This helps us keep our prices lower. If you need samples, hard copy catalogs or more product information other than what you see in our online catalogs, see the next item.

    NEED MORE CATALOG INFORMATION OR SAMPLES ... HAVE A QUALITY CONTROL ISSUE? Click here for a Manufacturer's link, or click here for our e-catalog. You may wish to contact a Manufacturer below directly for detailed product data, a hard copy catalog or for more information regarding quality control and replacement issues, samples, pricing, ingredients, formulas, warranties, dealerships, massage equipment shipping and delivery schedules, etc. NOTE: MassageDepot.com is not a Manufacturer! Therefore, in the interest of efficiency and for the sake of consumer convenience, we direct all consumer inquiries to the respective Manufacturer for current hard copy catalogs and the resolution of all production, warranty and quality control issues. Our Vendors are interested in direct consumer feedback on matters of quality and are quick to resolve any issues.

See Contact Manufacturers.

   WE DO NOT EXECUTE BACK ORDERS! YOU MUST REORDER OUT-OF-STOCK ITEMS UNLESS YOU ARE ADVISED OTHERWISE! We do not ship any back orders, i.e., ship in-stock items now, and out-of-stock items later. If you enter an order which includes a sold-out item, shipment of the complete order may be delayed, at our discretion, until we receive the absent item from our supplier. Shipment of a delayed order usually occurs within three to five working days. We reserve the right to delay shipment, modify, or void orders which include sold-out items, in some cases shipping only a partial order. NOTE: Although we make every effort to maintain adequate stock, we are unable to predict unexpected demand or the unavailability of any item. Appropriate Cardholder notification regarding voided, delayed or modified orders, and any necessary billing adjustments will occur in all cases.

See NA - Not Available. See Sold-Out.

  OUT-OF-STOCK ITEMS ARE TEMPORARILY UNAVAILABLE. We do not execute back orders! Out-of-stock items are usually available for shipment within three to five business days. If you enter an order which includes a sold-out item, be advised that, at our discretion, and in order to maintain an acceptable level of service, A) shipment of your order will occur, excluding the out-of-stock item and you must reorder the absent item later, in which case you will be contacted, or given notice on the packing invoice of an item which is excluded, B) shipment of your complete order will be delayed until we receive the item from our supplier, in which case you will be contacted, or C) the order may be summarily canceled, at which time a notice of cancellation will be sent to the Cardholder e-mail address of record. A 'QuantumViewNotify' tracking number, will be e-mailed to Cardholder via our UPS shipping notification service AFTER the order is shipped. Thank you, for your patience!

See Back Order Policy. See Sold-Out.

  SOLD-OUT ITEMS ARE ONLY TEMPORARILY UNAVAILABLE. Every effort is made to keep our inventory at maximum levels of service. However, unavoidable shortages may occur as the result of unanticipated demand and during special Factory sales. Out-of-stock items are usually available for shipment within three to five business days. Please check back later. Thank you, for your patience!

See Back Order Policy. See NA - Not Available.

   MAJOR CREDIT CARDS ACCEPTED. Entering false credit card data is considered credit card fraud. Credit card fraud is a felony and will be aggressively prosecuted. WARNING! Your IP, Internet Provider, address is recorded at the time of each purchase for the sake of your security, and assists us in the apprehension and prosecution of offenders. DO NOT submit an order using a stolen credit or debit card. NOTE: MassageDepot.com is not liable for the illegal or improper use of credit-debit cards.

See Security.

          CHECKS, MONEY ORDERS, CASH AND COD ORDERS ARE NOT ACCEPTED! Credit cards work best on the Internet!

      YOUR PERSONAL ONLINE DATA IS SECURE. Your credit card information and other data is encrypted via RC-4, 128 bit SSL (Secure Socket Layer) technology. Your e-mail address remains strictly one-way confidential, never shared or sold.

See Security.

PLACE YOUR ORDER SOONER RATHER THAN LATER

      EARLY-BIRD ORDERS GET SAME-DAY SHIPPING SERVICE! Orders retrieved by 2:00 PM Eastern, Monday thru Friday, for in-stock items, NOT Factory or third party direct shipped items, such as massage tables or chairs and accessories, will normally ship the same day. However, we do not guaranty same-day shipping since unexpected demands can result in inventory shortages, and an occasional delayed fulfillment of orders. (See Special Advisory) We do not process or ship orders retrieved after Friday, 2:00 PM, Eastern, until the following Monday. Weekend delivery options are NOT available. You may call UPS, at 1.800.742.5877, for an estimated delivery time AFTER you receive your tracking notice for supplies, not equipment, shipped from our MassageDepot.com Fulfillment Center. For Vendor shipped equipment items see Factory Shipped Equipment.

See No Weekend Delivery.

RUNNING LOW? PLACE YOUR ORDER NOW

NOTE: Many customers wait until they are nearly out of product before they place an order. Avoid procrastination, anxiety and frustration! Order your critical product needs sooner, don't delay!

GUARANTEE: YOUR SATISFACTION IS GUARANTEED UNDER THE FOLLOWING TERMS. Manufacturer's warranty only applies.* Warranty returns and refunds* are allowed, with prior approval, within 30 days of purchase; when applicable, credit is issued via the purchasing credit card or a company refund check at our discretion; returned item shipping is prepaid by the Cardholder; taxes, shipping and handling fees are not refundable; only the respective Manufacturer, Factory, Vendor or third party warranty, and shipping insurance apply to returns. Manufacturers most often elect to replace, at no charge, spoiled, defective, or otherwise unsatisfactory products. Many require a 'call tag' return of their products, at their expense, as a condition of their warranty, for quality control evaluation. Replacement product is drop shipped directly to Claimant.

*NOTE: MassageDepot.com is not a Manufacturer and therefore is not responsible for any flaw or failure of quality controls, and-or changes to product design, formula, labeling, or policy of any of our Vendors or Manufacturers, and MassageDepot.com provides no additional warranty or insurance, including Factory direct-shipped equipment orders.

See Quality Control. See Returns. See Freeware Disclaimer.

    WE GUARANTEE THE LOWEST STRONGLITE PRICES ONLINE. Find the identical StrongLite massage table or chair for less within 7 days after your purchase from MassageDepot.com and we will refund the difference via a refund check. Just e-mail us the Web page address of their ad within the 7 day period. NOTE: MassageDepot.com and StrongLite discontinued, special mark down and clearance items, applicable taxes, and shipping and handling fees are excluded from this offer. Offer applies to online purchases only. Prices may be subject to StrongLite approval. Save more and get more with StrongLite ... Click here!

 MANUFACTURER-VENDOR WARRANTY. Only the Factory warranty plus shipping insurance applies to all purchases. In case of a quality control issue, i.e., anything to do with the ingredients, appearance, contamination, discoloration, etc., the Cardholder will execute a claim directly with the Manufacturer or Vendor within 30 days of purchase. MassageDepot.com will assist with back up documentation. In the event of damage during transit, the Cardholder is required to contact MassageDepot.com, plus the respective Manufacturer or Vendor, and-or delivery service directly for claim service. All claims will be executed in a timely manner by the Claimant. NOTE: MassageDepot.com provides NO additional warranty, guaranty, or insurance including all Manufacturer, Vendor, or third party direct-shipped items. WARNING: Failure of the Cardholder to comply with these terms in a timely manner will invalidate any future claim for recovery.

See Contacting Manufacturers. See MassageDepot.com Guarantee. See StrongLite Warranty.

    *REFUNDS, RETURNS, CANCELLATIONS AND DAMAGE CLAIMS. Items shipped direct by MassageDepot.com, not a third party, are accepted for return only after prior approval minus 15% net invoice, $10.95 minimum, of the returned items. Opened-unsealed items are NOT returnable for obvious reasons. NOTE: This fee applies to 'Refused Delivery' returns also. Return shipping and full value insurance are prepaid by Cardholder. Shipping fees and taxes are not refundable. Additional shipping fees may be charged to the Cardholder if an order requires reshipment. IMPORTANT NOTICE: Whereas MassageDepot.com reserves the right to make additional charges to the Cardholder's account of record if return items are not salable, i.e., opened, unsealed, lost and-or damaged, AND whereas the Cardholder has agreed to the acceptance of all MassageDepot.com terms as a condition of entry to this Web site, therefore this clause is to be applied at the sole discretion of MassageDepot.com. See also Refunds and credits ... item C below.

See Damaged Delivery. See Factory and Vendor Contacts. See MassageDepot.com Guarantee.

A) In case of a Cardholder error, after prior approval, Cardholder may return item to be exchanged or credited, minus 15% net invoice, $10.95 minimum, of returned items, within seven (7) days of receipt, Factory Sealed** and Salable, with shipping and full value insurance prepaid by Cardholder. Upon our receipt of the return items, including UPS Call Tag items, Cardholder's credit card of record will be charged to include our current minimum prepaid UPS Ground shipping or more, if applicable, for subsequent shipment of the replacement item. A refund check, see item C, will be enclosed, if applicable, with the replacement item. Cardholder may request and will be charged for expedited delivery.

B) In case of our error*, after prior approval, and upon our receipt of returned items, Factory Sealed** and Salable, within ten (10) days of the approval, including UPS Call Tag items, the credit card of record will be charged or credited, or a company refund check (see item C), if applicable, will be enclosed with the replacement item. Only the Manufacturer or Vendor warranty applies to all purchases. MassageDepot.com offers no additional guarantee, and is not responsible for changes to design or formula of products or policies by Manufacturers. MassageDepot.com provides no additional warranty or insurance, to include Factory direct shipped equipment items.

C) Refunds and Credits: In the case of a shipping error and-or an approved refund or credit that is due the Cardholder, MassageDepot.com reserves the right to execute the refund or credit via an exchange of merchandise and-or a discount of equal amount applied to a future purchase. NOTE: Refunds and credits DO NOT include Shipping and Handling, S&H fees.

D) In the event of items damaged, opened, or lost in transit, and in order to reduce fraud, a damage claim-report must be made without delay by the Cardholder-Receiver, first to the respective Delivery Service, as well as to MassageDepot.com. Replacement of damaged-lost-stolen items will occur ONLY AFTER a damage claim is authorized by the respective Delivery Service (UPS-1-800-742-5877), and received by MassageDepot.com.

NOTE: Again, MassageDepot.com is not a Manufacturer and therefore is not responsible for the production of products and-or the quality of ingredients. In all cases of quality control issues, allergic reaction issues, etc., with regard to products sold by MassageDepot.com, the Cardholder-Consumer is urged to contact the Manufacturer or Vendor directly. All MassageDepot.com Suppliers prefer to hear from end-users directly in order to more effectively access and resolve product issues. Many times Suppliers will provide for the return and-or provide for the replacement of an offending product.

See Contacting Manufacturers.

E) IN THE CASE OF DELIVERED-LOST-STOLEN ITEMS: MassageDepot.com will request a tracer only after the Receiver makes a formal claim-report with tracking number to the Delivery Service (UPS-1-800-742-5877). However, a period of eight (8) working days is required by UPS, if no recovery occurs, before the execution of a claim is allowed by UPS. MassageDepot.com will duplicate and ship a lost-stolen order only AFTER the respective Delivery Service tracer is fully executed. REPORT DAMAGE OR LOSS IMMEDIATELY! A DELAYED CLAIM MAY NOT BE HONORED BY THE DELIVERY SERVICE.

F) NOTICE OF CONSUMER RISK 1): NO GUARANTEE OF DELIVERY IS IMPLIED ON FREE SHIPPING ORDERS. Whereas the Cardholder-Recipient of Free Shipping has not paid for the insured delivery of fulfilled items, and in the event any items are damaged in transit, unsealed, lost in transit or missing, etc., whether due to theft or human error, and in order to maintain cost effectiveness and to reduce risk of fraud, therefore that portion of any order at issue, or the entire order may be summarily canceled at the sole discretion of MassageDepot.com with the appropriate refund made to the account of the Cardholder. NOTICE: In the event any return of Free Shipping items to MassageDepot.com occurs, which involves return shipping fees, shipping fees having not been paid by the Cardholder-Recipient, a determination of the circumstances will be made by MassageDepot.com, and appropriate action will occur at the sole discretion of MassageDepot.com.

G) NOTICE OF CONSUMER RISK 2): THE CARDHOLDER ASSUMES ALL RISK OF LOSS. When requesting 'No signature required,' and-or deliveries to unsecured special locations, e.g., 'Leave at back door,' 'Leave at manager's desk,' etc., the Cardholder assumes all risk of loss. Whereas the Cardholder must designate, at Check Out, the desired 'Ship to' receiver and-or business name and address to which delivery is to be made, failure to provide accurate receiver data may result in a delayed or failed delivery and subsequent UPS return of order to Vendor, AND whereas the Cardholder has agreed to the acceptance of all MassageDepot.com terms as a condition of entry to this Web site, therefore additional shipping fees may be required to be charged to the credit card of record for the subsequent reshipment of items. Note: No refund of shipping fees is allowed.

IMPORTANT NOTICE: Items NOT shipped via MassageDepot.com, i.e., via a third party, may be returned only with prior approval of the third party. Unsealed, Damaged**, Unsatisfactory or Non-salable return items must be reported by the Cardholder to the respective parties, i.e., the Vendor and-or Manufacturer and MassageDepot.com, immediately, to ensure a warranty return claim and-or UPS or FedEx refund.

See Factory and Vendor Contacts.

IMPORTANT: In the event a Cardholder informs us of a shipping error, and after our prior approval, items must be returned in salable condition, in the original carton and packing, via our UPS Ground 'Call Tag' pickup. Corrected items will be shipped via the delivery method of the original order, and only AFTER MassageDepot.com receives the errant items. The aforesaid will be executed at the discretion of MassageDepot.com. Exception: In the event the original choice of shipment, e.g., UPS 3-Day Select, is less expedient, given the destination of the delivery, management reserves the right to deliver the replacement shipment via UPS Ground, at the lesser cost.

WARNING: AGAIN, NO GUARANTEE OF DELIVERY IS IMPLIED ON FREE SHIPPING ORDERS. Whereas the Cardholder-Recipient of Free Shipping has not paid for the insured delivery of fulfilled items, and in the event any items are damaged in transit, unsealed, lost-missing in transit, etc., whether due to theft or human error, and in order to maintain cost effectiveness and to reduce risk of fraud, therefore that portion of any order at issue, or the entire order may be summarily canceled at the sole discretion of MassageDepot.com with the appropriate refund made to the account of the Cardholder. NOTICE: In the event any return of Free Shipping items to MassageDepot.com occurs, which involves return shipping fees, shipping fees having not been paid by the Cardholder-Recipient, a determination of the circumstances will be made by MassageDepot.com, and appropriate action will occur at the sole discretion of MassageDepot.com.

*NOTE: MassageDepot.com reserves the right to require the return/recall of damaged or contested-content orders, at our expense, in order to confirm the damage or error before shipping a replacement and-or the payment of refund.

**See Damaged or Lost Items. See Contacting Manufacturers. See Guarantee.

   CANCELLATIONS REQUIRE PRIOR APPROVAL! In the case of a Cardholder cancellation of a processed or invoiced order, an equipment order in process with the Factory, an order already in transit, or a Cardholder 'Refused Delivery' return, an approved refund is made by way of company check mailed to the Cardholder's address of record. Only a partial refund is possible, i.e., no less than $10.95 minimum and no more than 15% of net invoice will remain charged to the Cardholder's credit card account to cover our labor and processing costs PLUS taxes, and shipping and handling fees which are not refundable. Items NOT shipped by MassageDepot.com, i.e., by a third party, may be returned only with prior approval of the third party. NOTE: We reserve the right to summarily void any order or any part thereof, without showing cause, giving prior notice or obtaining Cardholder approval. Cardholder will be notified of any adjustment, refund or cancellation.

See Returns.

  ITEMS DAMAGED, OPENED, OR LOST IN TRANSIT. In the event of items damaged, opened, or lost in transit, and in order to reduce the risk of fraud, a damage claim-report must be made without delay by the Cardholder-Receiver, first to the respective Delivery Service (UPS-1-800-742-5877), as well as to MassageDepot.com. Replacement of damaged items will occur ONLY AFTER a damage claim is authorized by the respective Delivery Service and received by MassageDepot.com. In the event of a lost order, MassageDepot.com will request a tracer. However, a period of eight (8) working days is required, if no recovery occurs, before the execution of a claim is allowed by UPS. MassageDepot.com will duplicate and ship a lost order only AFTER the respective Delivery Service tracer is fully executed. A DELAYED CLAIM MAY NOT be honored. REPORT DAMAGE OR LOSS IMMEDIATELY!

NOTICES OF CONSUMER RISK: A) THE CARDHOLDER ASSUMES ALL RISK OF LOSS. When requesting 'No signature required,' and-or deliveries to unsecured special locations, e.g., 'Leave at back door,' 'Leave at manager's desk,' etc., the Cardholder assumes all risk of loss. Whereas the Cardholder must designate, at Check Out, the desired 'Ship to' receiver and-or business name and address to which delivery is to be made, failure to provide accurate receiver data may result in a delayed or failed delivery and subsequent UPS return of order to Vendor, AND whereas the Cardholder has agreed to the acceptance of all MassageDepot.com terms as a condition of entry to this Web site, therefore additional shipping fees may be required to be charged to the credit card of record for the subsequent reshipment of items. Note: No refund of shipping fees is allowed.

B) NO GUARANTEE OF DELIVERY IS IMPLIED ON FREE SHIPPING ORDERS. NO GUARANTEE OF DELIVERY IS IMPLIED ON FREE SHIPPING ORDERS. Whereas the Cardholder-Recipient of Free Shipping has not paid for the insured delivery of fulfilled items, and in the event any items are damaged in transit, unsealed, lost-missing in transit, etc., whether due to theft or human error, and in order to maintain cost effectiveness and to reduce risk of fraud, therefore that portion of any order at issue, or the entire order may be summarily canceled at the sole discretion of MassageDepot.com with the appropriate refund made to the account of the Cardholder.

See Latest Special Advisories.

IMPORTANT: In the event a Cardholder informs MassageDepot of our shipping error, and after our prior approval, errant items must be returned in salable condition, in the original carton and packing, via our UPS Ground 'Call Tag' pickup. Corrected items will be shipped via the delivery method of the ORIGINAL order only. The corrected order may be shipped BEFORE or AFTER MassageDepot receives the errant items, at the sole discretion of MassageDepot. MassageDepot reserves the right to inspect any errant order before taking corrective action in order to prevent fraudulent claims.

See Contacting Vendors-UPS.

     UPS SHIPPING AND DELIVERY OPTIONS. UPS Ground weekday delivery is your default selection. More UPS delivery options are available during the check out process. No weekend delivery options are available. A one pound minimum - $10.95 - shipping and handling fee is added to all orders. It is more efficient and cost effective to ship more and larger sized items in fewer cartons. Mixed orders, i.e., items originating from MassageDepot.com plus items shipped directly from a third party Vendor, may ship via UPS, US Mail, FedEx, etc., at the discretion of that Vendor.

SPECIAL NOTICE: MassageDepot.com prices are among the lowest prices anywhere. Therefore, MassageDepot.com offers NO OTHER DISCOUNTS with the exception of our Free Shipping offer on selected supplies and equipment.

See Free Shipping.

IMPORTANT EQUIPMENT DELIVERY NOTICE In the interest of Cardholder security, and better economy, MassageDepot.com, via 3rd party Vendors, will deliver ALL massage EQUIPMENT, i.e., massage tables, chairs, PLUS ACCESSORIES by regular GROUND ONLY*. Orders which request optional Express Delivery, e.g., UPS Next Day, 2nd Day, or 3-Day Select, may be modified as to method of delivery, or canceled, at our discretion. The Cardholder will be notified. Furthermore, all equipment and accessory items, while ordered on a separate invoice, must be addressed for delivery to the exact billing address of the Cardholder (PO Box is not allowed) in the absence of a specific and signed Cardholder authorization approving the delivery to an alternate address.

See Cardholder Signed Authorization Form.

*IMPORTANT EQUIPMENT DELIVERY NOTICE All equipment and accessory items must be ordered separately, on a different invoice, i.e., no creams, lotions, oils, etc., can be ordered together with any equipment items. For reasons of efficiency, lowering our delivery costs, and keeping our prices in line, all equipment orders are fulfilled by 3rd party sources. Any mixed order which includes supplies plus equipment, may be summarily modified, refunded, or canceled at the discretion of MassageDepot.com. WARNING: Customers are hereby advised to order supplies only, and equipment-accessories only, on a separate invoice in order to avoid any fulfillment delays and possible cancellation of order.

*IMPORTANT EQUIPMENT DELIVERY NOTICE In the case of a mixed order, i.e., an invoice of supplies, oil, cream, lotion, etc., which ship from MassageDepot.com warehouse, which includes massage equipment or accessories, all of which ship from an outside Vendor*, the supplies may be shipped minus the equipment-accessory items, or the order may be canceled at the sole discretion of MassageDepot.com, the Cardholder to be notified in either case. Cardholder approval of extra shipping fees will be required if the equipment and-or accessories are approved by MassageDepot.com for shipment from the same invoice. If a delivery option other than regular Ground is requested, only the supplies can be shipped per the requested method. Vendor-shipped equipment will ALWAYS be shipped via regular Ground.

In the additional interest of Cardholder security, all massage equipment items, i.e., tables, chairs, accessories, etc., a) must be ordered, each unit SEPARATELY, per each invoice, and b) are to be delivered via regular GROUND ONLY, i.e., 3-Day Select, 2nd Day, Next Day, and-or weekend deliveries are NOT ALLOWED. Furthermore, all equipment orders must be addressed for delivery to the exact billing address of the Cardholder in the absence of a specific and signed Cardholder Authorization, for delivery to an alternate address.*

SPECIAL NOTICE: Customer requests for second confirmations, invoices, and tracking notices. Whereas one automated confirmation and one invoice is sent to each customer following order placement, AND whereas one automated UPS tracking number is sent to each customer following the fulfillment of each order, AND whereas the practice of sending customer-requested second notices, as a courtesy, requires excessive time and effort, which is not cost effective along with our long standing Free Shipping and lower price policies, AND whereas after a polling of numerous longtime customers, the majority prefer that our Free Shipping offer be continued, AND whereas the Cardholder has agreed to the acceptance of all MassageDepot.com terms as a condition of entry to this Web site, THEREFORE OUR PRACTICE OF RESENDING CONFIRMATIONS, INVOICES AND TRACKING NOTICES HAS BEEN SUSPENDED. See HELPFUL HINTS next.

HELPFUL HINTS: MassageDepot.com understands that all notices, especially tracking notices, are of great importance to our customers. Our policy of resending customer requested notices, as a courtesy, has been in place for many years. However, spam mail has become so prolific, and the resulting use of e-mail security filters so common and varied, that we are no longer capable of complying with the number of customer requests for second mailings due to errant addresses, filtered, returned, deleted, lost, or refused notices. Instead, we encourage customers to a) enter their e-mail address carefully, b) be especially alert for the receipt of important notices-documents, even to the point of reconfiguring mailboxes and spam filters, using the provided controls, and c) print a copy of all important documents for future reference.

*Equipment and accessory items always ship via regular Ground from a 3rd party MassageDepot.com Vendor direct to our customers.

We thank you for helping MassageDepot.com remain a secure, fraud-free, and economical e-commerce Web site. Security is every body's business!

NOTICES OF CONSUMER RISK: A) The Cardholder assumes all risk of loss when requesting 'No signature required,' and-or deliveries to unsecured special locations, e.g., 'Leave at back door,' 'Leave at manager's desk,' etc. The Cardholder must designate, at Check Out, the proper 'Ship to' receiver and-or business name and address to which delivery is to be made. Failure to provide accurate receiver data may result in a delayed or failed delivery and subsequent UPS return of order to Vendor, in which case additional shipping fees may be required to be charged to the credit card of record for the reshipment of items. No refund of shipping fees is allowed.

B) NO GUARANTEE OF DELIVERY IS IMPLIED ON FREE SHIPPING ORDERS. Whereas the Cardholder-Recipient of Free Shipping has not paid for the delivery of fulfilled items, and in the event any items are damaged in transit, unsealed, lost in transit or missing, etc., whether due to theft or human error, and in order to maintain cost effectiveness and to reduce risk of fraud, therefore that portion of any order at issue, or the entire order may be summarily canceled and the appropriate refund made to the account of the Cardholder at the sole discretion of MassageDepot.com.

See Delivery Policy Advisory. See Equipment Orders. See Damaged or Lost Items. See Special Orders.

See No Weekend Delivery. See Refunds and Credits. See Shipping Fees. See Latest Special Advisories.

      CARDHOLDER MUST APPROVE PACKING AND SHIPPING FEES BEFORE INVOICING OCCURS! During check out you will complete a form which provides us with your street delivery address (PO Box is not allowed for deliveries), zip code, etc. UPS shipping fees, including MassageDepot.com packing fees and applicable taxes, are computed based on the estimated package weight and the delivery zip code. The fees can be tallied only after the system identifies the type and quantity of items and their destination, after which, the data is presented for your final approval prior to invoicing. In order to maximize prompt service orders may be shipped from either our MassageDepot.com Fulfillment Center or Factory direct at our discretion. NOTE: We keep our prices lower by avoiding labor intensive activities, so one invoice only is included with an order. That is, orders shipped to a third party include the only invoice. We DO NOT provide nor mail a separate or duplicate invoice to the purchasing party.

IMPORTANT NOTICE: In the event of Cardholder error while entering the street delivery address and-or zip code, which then requires a UPS labor intensive address correction, AND whereas the Cardholder has agreed to the acceptance of all MassageDepot.com terms as a condition of entry to this Web site, therefore an additional $10.95 will be charged to the Cardholder's credit card of record to offset any charge-back delivery fees to MassageDepot.com. Cardholder must designate at Check Out the desired 'Ship to' receiver, and-or business name and address to which delivery is to be made. Failure to provide accurate receiver data may result in a delayed or failed delivery and subsequent return of order to Vendor, in which case the additional shipping fees will be charged to the credit card of record.

See Entering Data. See Packing and Shipping Fees. See Damaged or Lost Items.

RUNNING LOW? PLACE YOUR ORDER NOW

     ONLY AFTER SHIPPING FEES ARE COMPUTED MAY YOU APPROVE OR CANCEL YOUR ORDER. UPS shipping fees are based on the total number of items selected, the total weight, the delivery address including zip code, etc. Packing and shipping fees will be computed for you to accept or decline only AFTER you have entered all required data in the following sequence of actions ...

Enter the desired number of items in the Quantity window.

Click the Click/Buy button.

Review the Order Summary.

Click the Check Out button.

Enter the required Personal Data, E-mail Address, and exact Billing and Shipping Information. Important security update ... Click here!

Enter the required C